Frequently Asked Questions

We deliver only in Cape Town and surroundings. Gift boxes can be shipped nationwide.

Delivery costs range from R50 to R250, based on your address. You can also pick up your order in-store.

We deliver between 12:00 and 17:00. We'll arrange a delivery slot with your recipient and notify you once delivered.

Add special instructions on the checkout page. If you forget, email us or text via the WhatsApp icon.

Change or cancel your order within 24 hours of the delivery date. Canceled orders get a full refund as a Planned Gifts Voucher, valid for 3 years.